Scope of the Quality Management System (QMS)
Organizational Scope
The QMS applies to all relevant departments, processes, products, and services within the company that is responsible for managing and improving the quality of services and products.
Products and Services
master.ing GmbH: Software solutions for risk analysis, AI-based FMEA platform, engineering software for quality assurance.
Organizational Units
Top Management: Strategic leadership and oversight of the QMS, ensuring adequate resources and effectiveness.
Quality Assurance: Strategic leadership and oversight of the QMS, ensuring adequate resources and effectiveness.
Consulting & Engineering Teams: Delivering quality-assured products and services in line with customer requirements and internal standards.
Physical Scope
The QMS applies to all physical locations and facilities where processes and services related to the quality of products and services are carried out, including but not limited to the headquarters in Munich and customer service locations.
ICT Scope
The scope includes all information and communication technologies (ICT) used to support processes, products, and services related to the QMS, including but not limited to:
Systems & Software Platforms: All internal and external systems and platforms used for process management, project execution, and customer interaction.
Cloud Services: All Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) solutions used to manage data and business processes.
End Devices: Laptops, mobile devices, and other IT devices provided by the company and used for QMS-related activities.
The QMS applies to all relevant departments, processes, products, and services within the company that is responsible for managing and improving the quality of services and products.
Products and Services
master.ing GmbH: Software solutions for risk analysis, AI-based FMEA platform, engineering software for quality assurance.
Organizational Units
Top Management: Strategic leadership and oversight of the QMS, ensuring adequate resources and effectiveness.
Quality Assurance: Strategic leadership and oversight of the QMS, ensuring adequate resources and effectiveness.
Consulting & Engineering Teams: Delivering quality-assured products and services in line with customer requirements and internal standards.
Physical Scope
The QMS applies to all physical locations and facilities where processes and services related to the quality of products and services are carried out, including but not limited to the headquarters in Munich and customer service locations.
ICT Scope
The scope includes all information and communication technologies (ICT) used to support processes, products, and services related to the QMS, including but not limited to:
Systems & Software Platforms: All internal and external systems and platforms used for process management, project execution, and customer interaction.
Cloud Services: All Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) solutions used to manage data and business processes.
End Devices: Laptops, mobile devices, and other IT devices provided by the company and used for QMS-related activities.
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